If you need assistance, please contact our Customer Support team by email at or call +49 30 58 58 14 - 546.


If you require documentation or service software for discontinued IRMA products (IRMA 3D, IRMA BASIC or IRMA ADVANCED), please contact us at

Return Shipment

In order to be able to rely on the high quality of iris-GmbH when returning goods, we have established an RMA process (Return Material Authorization).